APIs have benefits for your business but they have certain drawbacks. Here are certain negative aspects regarding support, operations and security problems
APIs have undeniable benefits and facilities but nothing good comes easy, as APIs come with certain drawbacks, too. Here are certain negative aspects that might hurt your business and customers thus you should consider before integrating an API.
Application programming interfaces (API) have been transforming the way we use technology in the modern world. By providing an integration between two separate services, they offer countless benefits for both developers and customers. APIs offer easy-to-use development structures and accelerate certain processes on various levels. They undeniably increase productivity and boost business growth. Marketing strategies also come into play in consideration of using multiple APIs to access a broader audience and increase the brand awareness. Moreover, they change the experience of end-users by facilitating communication between services in various aspects of technology as in booking, social media, navigation and so on.
However, APIs have certain drawbacks and potential risks for you and your customers. They may turn into hurtful tools for your business by bringing out some problems in support, operations and security. They may increase the possibility of certain software problems. Furthermore, using APIs in your operations may pose a security threat by creating a convenient atmosphere for hacker activities.
Problems in Support
Problems in Operations
APIs consist of codes which are the property of the provider company; therefore, the customers have access only to the interface and the user experience. Since you may not fully access – unless it’s open source – to the source code, or aware of the data format (JSON, XML, etc.), the authentication mechanisms (basic, API token, etc), and further essential information; make sure that certain input/output attributions you require should be provided to increase your knowledge on that API to function properly. Furthermore, the API should be well suited for your unique structure of business and further updates for the next development phases should be of the same concern.
Problems in Security
APIs create a large number of transactions between different agents, so they create a mass amount of online traffic. Since too many cooks spoil the stew, such increased traffic and possible ignorance of regulation on data transactions may present an important threat to the customer and its end-users’ private data by opening a back-door for hackers. Information regarding the private accounts, photos and mostly the credit card numbers can be stolen and used for arbitrary and malignant purposes. Cross-site scripting (XSS) and SQL Injection (SQLi) are some examples of the methods used by hackers to steal information from API customers. With all three pillars of this partnership – the provider, the customer and the end-user – it is quite a long haul to build up an embracing and comprehensive security protocol. The security and protection of the customer’s data is at the hands of the provider and it requires a strong communication between the parties, and of course a dynamic and collaborative approach, to keep the private data of the customers secure and safe.
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